J. James Wolfe Agency, Inc.

Canandaigua (585) 394-2790

Brighton (585) 235-4910

Trish Hook- Agent, Personal Lines

Trish joined the agency in 2017. She has vast knowledge of all insurance products offered at the J. James Wolfe Agency. Her addition to the staff brings added value as we continue to strive to offer the best possible service to our clients needs.

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Jaime Wolfe Barnard – Bookkeeper
Jaime joined the family business in November 2009 as the company bookkeeper. She lives in South Carolina with her husband and three young children. Through the Internet, she can handle the day to day accounting activities of the agency. On a regular basis, Jaime flies home to Canandaigua to keep all of the files up-to-date. 
About J. James Wolfe Agency
The J. James Wolfe Agency, Inc. is family-owned and operated in Canandaigua, NY and Brighton, NY. Since our company opened in 1974, we've treated our customer’s like they’re a part of our family. Other companies may offer similar coverage, but our renowned service comes with a personal touch. 
When you're ready to enjoy the comfortable, trustworthy service of the area’s largest independently owned Insurance Agency, we're here for you. Contact us today. Better yet, stop in to one of our two locations and meet us. We look forward to serving you.

Mary Ann Zartman – Agent, Canandaigua Office
Mary Ann started with the J. James Wolfe Agency in September 1993. She began her career handling claims and selling life insurance. In 2000, she obtained her Property and Casualty Insurance license. Mary Ann has experience in every aspect of the agency. She is the office claims representative, which includes filing claims and guiding clients through the claims process. Mary Ann is involved with new customers, reviewing their coverage, making suggestions, and answering any questions they may have.
Jim Wolfe – President
After graduating from Lycoming College in 1973, Jim started working in the insurance business for his uncle. On April 1, 1974 he started his own insurance agency in Canandaigua, NY. In the beginning, Jim operated as a Captive Agency, representing one major insurance carrier. On April 1, 1999 he transitioned to the Independent Agency system, giving him the ability to represent several insurance carriers and better serve the clients. Jim has an extensive knowledge of insurance, whether it is auto, home, umbrellas, or commercial. On December 1, 2012, Jim expanded his company with the purchase of a second Insurance Agency located in Brighton, NY.
Joan Dean – Agent, Flood Insurance Specialists
Joan first worked for the J. James Wolfe Agency from 1991 to 1993 as a Customer Service Representative. After having a child in 1993, she decided to stay at home and raise her son. Joan rejoined the staff in January 2005. She has 20 years of insurance experience and is knowledgeable with all aspects of automobile and flood insurance. Joan has been a licensed Property and Casualty agent for more than 15 years.
Rachel Zartman – Agent, Commercial Lines

Rachel started with the Wolfe Insurance Agency in May 2007 as a summer intern. She obtained her Property and Casualty Insurance License in April of 2012. Starting as a receptionist, Rachel now handles the agencies commercial book of business, including existing clients and prospects.
Kristal Hubbs – Brighton Office
Kristal joined the J. James Wolfe Agency in June 2016. She joins Tim in our Brighton Office. Kristal has worked with other insurance agencies in the past. She brings with her experience working with Foremost, Encompass, and Progressive. You may also have met her at Nick’s Chop House, located in Historic Downtown Canandaigua.
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James Chapman – Property Inspector
Jim started with the J. James Wolfe Agency in 2000 after retiring from teaching. He is responsible for completing the home and commercial property inspections. Jim understands home conditions and takes the digital photos and measurements of every property. You may have seen his favorite yellow pickup truck at a home in your neighborhood.​
Tim Wolfe – Agent, Brighton Office
As a child, Tim would come into the office and help with filing, typing identification cards, and answering phones. He officially joined the family business in November 2001. Tim started as a customer service representative and quickly became an agent. In 2002, he became a licensed Property and Casualty Insurance Agent. Tim has vast experience working with all the products and companies offered by the agency. In 2012, the J. James Wolfe Agency purchased a second agency in Brighton. Since then, Tim has been responsible for the operations of that office.
Let our experienced staff provide you with HOMETOWN service. Local and professional, Wolfe Insurance is committed to 
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